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Contact

Contact Shibiao Watches

How to reach Shibiao Watches with corrections, questions, press requests or partnership enquiries, and how long a reply usually takes.

This is where you get in touch with the people behind Shibiao Watches. We keep the process simple on purpose: a single address for everything to do with our A plain guide to watches, from buying your first to how they work coverage, and a few notes below on how to make a message easy to reply to.

Contact us directly

[email protected]

Everything arrives in the same inbox and is read by somebody whose name appears on the articles.

If we got it wrong

Found a mistake? Name the page and the exact wording, and tell us what the truth is. Blunt is fine. How we log and mark a fix is written up in the editorial policy.

Business enquiries

Same inbox, and the word partnership in the subject helps it get found. Read what the editorial policy says about paid links before writing, because the answer is usually already there.

Things we cannot help with

We cannot recover an account for you, act as a go between with a third party service, or give advice tailored to your personal circumstances. Shibiao Watches publishes general information about A plain guide to watches, from buying your first to how they work, and the legal notice explains where that line sits.

How to write a useful message

We answer specific questions much faster than general ones, so it is worth a minute of extra typing.

  • Lead with the question. Context is useful, but not first.
  • Paste the address of the page you are writing about, and the sentence that prompted the message.
  • If a page looks broken, say which browser and which device, and send a screenshot if you can.

How quickly we answer

Two or three working days is normal. If a week passes with nothing, assume the message went astray and send it again rather than assuming we ignored you.